This Privacy Policy explains how MATHEWECOMMERCE LLC, doing business as Ascend Mastery ("Ascend Mastery", "we", "us" or "our"), collects, uses, shares and protects personal information when you visit joinascendmastery.com and its subdomains, register for our masterclass, apply for our program, buy from us, or communicate with us by email, phone or text message (together, the "Services").

MATHEWECOMMERCE LLC is a Wyoming limited liability company with its address at 5830 E 2ND ST STE 7000 22393, Casper, WY 82609, United States. You can reach us at [email protected].

1. Information We Collect

Information you give us

Contact details: your name, email address and phone number when you register, apply, book a call or contact us.
Application answers: information about your business, such as your store's revenue, your goals and what you can invest in reaching them.
Purchase information: billing name, billing address and payment details. Card payments are handled by our payment processors, and we do not store full card numbers.
Communications: the content of emails, messages and calls you have with us, including recordings and notes of sales and coaching calls where you have been told the call is recorded.
Text messaging consent: whether you agreed to receive text messages from us, when and how you agreed, and any opt-out you send.

Information collected automatically

Device and usage data such as IP address, browser type, pages viewed, referring page and the time of your visit.
Cookies, pixels and similar technologies, including advertising and analytics tools from providers such as Meta and Google, which help us measure our advertising and understand how visitors use the site.

2. How We Use Your Information

To run our masterclass, send you the joining link and remind you when it starts.
To review your application, book and confirm calls, and send appointment reminders.
To deliver the program you buy, process payments and provide support.
To reply to your questions and requests.
To send marketing emails and, only where you have given separate consent, marketing text messages.
To measure and improve our website, advertising and Services.
To keep our Services secure, prevent fraud, and meet our legal and tax obligations.

3. Text Messaging (SMS)

If you give us your phone number and tick the consent box in our website chat or on one of our forms, you agree to receive text messages from MATHEWECOMMERCE LLC (Ascend Mastery) at that number. Depending on what you agreed to, these may include masterclass reminders, appointment confirmations and reminders, replies to your inquiry, and program updates or offers. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, and reply HELP for help. Consent to receive text messages is never a condition of any purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use a messaging platform (GoHighLevel and its carrier partners) only to send the messages you agreed to receive, and they may not use your number for any other purpose.

4. How We Share Information

We do not sell your personal information. We share it only as follows:

Service providers who run parts of our business for us under contract, such as our CRM and messaging platform, email platform, webinar and video-call software, scheduling tools, form tools, payment processors, website hosting and analytics. They may use your information only to provide their services to us.
Our team and contractors who handle enrollment, support and delivery, under confidentiality obligations.
Advertising partners such as Meta and Google, which receive website activity through cookies and pixels so we can measure and target our ads. Text messaging opt-in data and consent are never shared with them.
Legal reasons: where required by law, to respond to lawful requests, or to protect our rights, users or the public.
Business transfers: if the business is merged, acquired or sold, in which case this policy continues to apply to your information.

5. Cookies And Your Choices

You can block or delete cookies in your browser settings, and you can opt out of interest-based advertising through your Meta and Google ad settings. Blocking some cookies may stop parts of the site, such as embedded forms or videos, from working properly.

You can unsubscribe from our emails at any time using the link at the bottom of every email, and you can stop text messages at any time by replying STOP.

6. How Long We Keep Information

We keep personal information for as long as we need it for the purposes above, including for as long as you are a member, and afterwards for as long as the law requires for tax, accounting and legal reasons. When we no longer need it, we delete or anonymise it.

7. Your Rights

Depending on where you live, including the European Economic Area, the United Kingdom and several US states such as California, you may have the right to access the personal information we hold about you, correct it, delete it, receive a copy of it, object to or restrict how we use it, and withdraw consent at any time. We will not treat you differently for using these rights.

To make a request, email [email protected]. We may need to verify your identity before we act, and we will reply within the time the law requires. If you are in the EEA or UK, you also have the right to complain to your local data protection authority.

Where the GDPR applies, we rely on your consent (for marketing and text messages), on performing our contract with you (to deliver the program), and on our legitimate interests (to run, secure and improve our business) as our legal bases.

8. International Transfers

We are a US company with a team that works internationally, and our service providers may process information in the United States and other countries. Where the law requires it, we use appropriate safeguards, such as standard contractual clauses, for those transfers.

9. Security

We use reasonable technical and organisational measures to protect personal information, including access controls and encrypted connections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Children

Our Services are intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18, and if we learn that we have, we will delete it.

11. Changes To This Policy

We may update this policy from time to time. The effective date at the top shows when it last changed, and if a change is significant we will let you know by email or a notice on the site.

12. Contact Us

MATHEWECOMMERCE LLC (Ascend Mastery)
5830 E 2ND ST STE 7000 22393, Casper, WY 82609, United States
Email: [email protected]
Phone: +995 579 115 473